Client Testimonials
4.9 out of 5 stars -
565 votes
4.9 Stars (565 Reviews)
See what our happy generator customers have to say…
Excellent response. Yomar is a very knowledgeable technician and very kind. Thank you for your service
TheMusikSpot
Tried a new vendor after the last generator died after 7 years on a beachfront house (salt air is a killer). Prompt service and good advice. Highly recommend. Less expensive to buy the unit too, than the previous vendor.
Dave McKay
Mark the service technician was wonderful. He answered my questions and did a thorough job performing the once a year service to my generator. I am pleased with my appointment today. I hope Mark comes back next year.
Lauren Lowry
We purchased a new house generator and the team that removed the old one and installed the new one were very nice and professional. They did not mess up any part of the yard. The team that setup the electrical part of the generator were also very nice and professional. They explained how the...
We purchased a new house generator and the team that removed the old one and installed the new one were very nice and professional. They did not mess up any part of the yard. The team that setup the electrical part of the generator were also very nice and professional. They explained how the generator operators and showed how to do a whole house test prior to a storm. The office staff were professional and kind also.
Michelle Decker
Leo was great !!! Got the problem fixed and we are up and ready to run…. Everyone at Genstar has been a blessing any time we have had an issue. They do a great job with our yearly maintenance and monitoring. Thank you!!!
Bret Kellough
I highly recommend GenStar. They have very good service and are responsive to needs. They have knowledgeable and skilled maintenance/repair technicians. Most importantly, they are honest. Most customers do not know the intricacies or mechanics of a generator. Another company had told us we...
I highly recommend GenStar. They have very good service and are responsive to needs. They have knowledgeable and skilled maintenance/repair technicians. Most importantly, they are honest. Most customers do not know the intricacies or mechanics of a generator. Another company had told us we needed a new board (quoted at $3600) or a new generator. GenStar replaced the battery and starter, which fixed the problem. They literally saved us thousands of dollars in unnecessary repairs. We will certainly contract with them for future service.
Barbara Weiss
The first time when we call, a guy just dumped us by saying they will come few day without asking our information. We waited for a week then called back. A sweet lady answer the phone and she take care of us very professionally. Then email and phone text communication was excellent. The...
The first time when we call, a guy just dumped us by saying they will come few day without asking our information. We waited for a week then called back. A sweet lady answer the phone and she take care of us very professionally. Then email and phone text communication was excellent. The technician was very nice and professional. This has change my mind to give a five star review instead. but I had to mention that why let a bad apple who destroyed your customer service while other is trying hard to do their job.
Cheukwah Yu
Leo was Great! He diagnose and explain repairs that were needed in a timely fashion. Very professional, great personality.
Job well done. Leo would be my choice for all my generator service and repair needs. I highly recommend him to serve your other clients.
