ADDRESS

1980 Dolgner Pl #1028, Sanford, FL 32771

EMAIL

support@genstarservice.com

PHONE NUMBER

Free Quote | Tell us What You Need

Just a few bits of information, so our team can service your backup power needs ASAP.

Contact Us

FAQ

Here are some answers to Frequently Asked Questions.

Genstar Generator team member working to install a Generac Generator

In today’s world, the power grid is not as reliable as it once was. Severe weather events are becoming more common, and power outages can last for days or even weeks. This can be a major problem for homes and businesses that rely on electricity to power essential systems like lights, refrigeration, and HVAC. A whole house generator can provide a reliable backup power source in the event of an outage. While the initial cost of purchase and installation can be high, generators can save money in the long run by preventing food spoilage, avoiding losses due to downtime, and keeping your home comfortable during extended power outages. In addition, generators can increase your home’s resale value and provide peace of mind in knowing that you are prepared for a power outage. For these reasons, whole house generators are worth the investment.

It depends on the fuel you are using to power your generator.  A natural gas generator can run for up to 3 weeks continuously while a gas or propane generator should only be run for 24-72 hours. This is also affected by how often you need to perform oil changes on your generator. Typically every 100 hours of run time. For air-cooled generators this could be reduced to every 50 hours of run time.

On average a 20 KW generator powering a whole home will cost between $50-150 per day depending on load and fuel costs.

Depending on the terms of your insurance and how the system is installed, it could be covered under your homeowners’ insurance. We recommend reaching out to your insurance provider to get a definite answer as it can vary for every property and installation.

Due to the complexity of the installation in addition to needing to pull permits and make sure the whole home generator is installed safely and correctly, we do not encourage homeowners to attempt to install the generators themselves. If you do have someone else that can install it, we do sell our generators without installation. For more information, contact our sales team for a consultation to find the right solution for you.

Yes! We offer a variety of ways to monitor your generator remotely. If you go with a Generac system you’ll have access to their mobile link notifications to get real-time updates on your generator. You can even sign up for a Genstar plan and we’ll get notified whenever something happens so we can immediately take care of the necessary service to keep your system operational.